Shipping Policy

Shipping Information

At AYSEL by Ayesha, every garment is handcrafted exclusively after your order is placed. Our made-to-order approach allows us to focus on exceptional craftsmanship, premium quality, and attention to detail, ensuring each piece is created especially for you.

Production Time

All AYSEL garments are made to order.

Production begins only after the required advance payment has been received and confirmed.

Standard Production Time: 7–10 Working Days

During peak seasons, public holidays, or promotional periods, production may take slightly longer. If there are any significant delays, our team will keep you informed throughout the process.

Order Confirmation & Payment

Pakistan Orders

  • Orders are confirmed after receiving 50% advance deposit.
  • Production begins only after the advance payment has been successfully received and verified.
  • The remaining balance must be paid before dispatch or via Cash on Delivery (COD), where applicable.

International Orders

  • All international orders require, full payment is required before production begins.
  • Production begins only after full payment has been received and confirmed.

Domestic Shipping (Pakistan)

We proudly deliver across Pakistan through trusted courier partners.

  • Nationwide delivery is available.
  • Once your order has been dispatched, tracking information will be provided where available.
  • Delivery timelines may vary depending on your location and courier operations.

International Shipping

AYSEL proudly ships worldwide.

  • International shipping charges are calculated based on the destination and package weight.
  • Delivery times vary depending on the destination country, customs clearance procedures, and the selected courier service.
  • Once your order has been dispatched, tracking information will be provided where available.

Estimated International Delivery

As every AYSEL garment is handcrafted after your order is placed, please allow 7–10 working days for production before dispatch.

After dispatch, international delivery times vary and may take longer depending on:

  • Destination country
  • Customs clearance procedures
  • Local courier operations
  • Public holidays
  • Unforeseen shipping delays

If you require your order by a specific date, we recommend contacting us before placing your order so we can advise you on the most suitable shipping option.

Customs Duties & Taxes

International customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by their local authorities.

These charges are determined by the destination country and are not included in our product prices or shipping charges.

Shipping Delays

While we work with reliable courier partners to ensure timely delivery, AYSEL cannot be held responsible for delays caused by circumstances beyond our control, including but not limited to:

  • Customs inspections
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier operational delays

We appreciate your patience and understanding should such situations arise.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details when placing an order.

AYSEL is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Order Tracking

Tracking information will be shared via email or WhatsApp (where available) once your order has been dispatched.